Cancellation Policy

Consistency and reliability are essential to creating change. To honor both your time and mine, I kindly request a minimum of 48 hours advance notice if you need to cancel or reschedule an appointment. Appointments cancelled with less than 48 hours’ notice are charged the full session fee.

As a courtesy, I may offer to waive the fee if a makeup session can be scheduled and attended within the same calendar week. This option is not guaranteed as it is dependent upon availability.

This policy allows me to provide high-quality, uninterrupted service to all clients, and supports the integrity of the therapeutic or coaching process.

Payment Policies

Manning Psychological Wellness is In-Network with Aetna insurance in New Jersey and New York. If I’m an out-of-network provider with your insurance plan, this means I’m not contracted with your insurance company.

If your plan includes out-of-network mental health benefits, you may be eligible for reimbursement for a portion of your therapy fees after any applicable deductible has been met. Reimbursement varies by insurance plan and may depend on your deductible, coinsurance, the insurer’s allowed amount, and other plan-specific requirements.

For private-pay and out-of-network services, I can provide a Superbill, an invoice of services, containing the information you may need to submit a claim to your insurance company. Your insurance plan ultimately determines eligibility and the reimbursement amount based on your plan’s benefits.

To request reimbursement, you can log in to your insurance provider’s portal and enter the information listed on your Superbill. An alternative option is to use Thrizer, a service that verifies your benefits and can submit claims for you. If you choose to use Thrizer, you might just pay a copay for therapy sessions after you meet your deductible.

Your statement for reimbursement will come through your Simple Practice Patient Portal after sessions are paid in full.

Sessions are a standard 45-minute individual therapy appointment. Coaching services are 60 minutes in duration.

Payment is processed through our portal and we accept credit or debit cards, Zelle payment or HSA (Health Savings Account) or FSA (Flexible Spending Account) cards. HSA/FSA funds can be used only for therapy sessions.

Payment for therapy or a coaching session is due in full at the time of service. If seeking reimbursement for therapy from your insurance company, it will come directly from your insurance provider. Please note, coaching services are not covered by insurance, as this is not considered medical treatment.

Manning Psychological Wellness requires that you keep an active current debit or credit card on file to cover the fee of each session. Your card will be charged after the appointment.