Cancellation Policy

Consistency and reliability are essential to creating change. To honor both your time and mine, I kindly request a minimum of 48 hours advance notice if you need to cancel or reschedule an appointment. Appointments cancelled with less than 48 hours’ notice are charged the full session fee.

As a courtesy, I may offer to waive the fee if a makeup session can be scheduled and attended within the same calendar week. This option is not guaranteed as it is dependent upon availability.

This policy allows me to provide high-quality, uninterrupted service to all clients, and supports the integrity of the therapeutic or coaching process.

Payment Policies

Manning Psychological Wellness is In-Network with Aetna insurances in New Jersey and New York. If I’m an out-of-network provider for your insurance plan, this means not being contracted with your insurance company.

Please note, even if I’m out of network with your insurance, you may have out-of-network benefits in your insurance plan. This means you can get back a portion of our session fees as reimbursement, if you have insurance that provides out-of-network benefits or PPO plan once your deductible is met.

Many insurance plans reimburse 50% or more of therapy costs if you have out-of-network benefits. I can provide a Superbill- an invoice so you can seek reimbursement for therapy services. Your insurance provider determines eligibility based on your plan’s benefits.

To request reimbursement, you can log in to your insurance provider’s portal and enter the information listed on your Superbill. An alternative option is to use Thrizer, a service that verifies your benefits and can submit claims for you. If you choose to use Thrizer, you might just pay a copay for therapy sessions after you meet your deductible.

Your statement for reimbursement will come through your Simple Practice Patient Portal at the end of each month after sessions are paid in full. Please notify me if you would prefer to receive your Superbill earlier.

Sessions are a standard 45-minute individual therapy appointment. Coaching services are 60 minutes in duration.

Payment is processed through our portal and we accept credit or debit cards, Zelle payment or HSA (Health Savings Account) or FSA (Flexible Spending Account) cards. HSA/FSA funds can be used only for therapy sessions.

Payment for therapy or a coaching session is due in full at the time of service. If seeking reimbursement for therapy from your insurance company, it will come directly from your insurance provider. Please note, coaching services are not covered by insurance, as this is not considered medical treatment.

Manning Psychological Wellness requires that you keep an active current debit or credit card on file to cover the costs of each session. Your card will be charged after the appointment.